Authenticate | Citrix Workspace app for Windows.Passcode Error on Citrix Workspace – HelpDesk KB – EITS – Confluence

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Failure Reason : The user has not been granted the requested logon type at this machine. If this is the case, enable the StoreFront traces. Using an account with local administrator permissions on the Receiver StoreFront server, start the Windows PowerShell. Because large amount of data can be potentially generated, tracing can significantly impact the performance of Receiver StoreFront.

Citrix recommends disabling tracing when this option is not required for troubleshooting. On Allow log on locally option, right-click and select Properties.

Open the authentication service web. User access was removed from the Allow log on locally policy on the StoreFront server. Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions. Note : Domain Administrators are not affected by the issue.

Event ID : Failure Reason : The user has not been granted the requested logon type at this machine. To enable tracing on the StoreFront Server, complete the following steps: Using an account with local administrator permissions on the Receiver StoreFront server, start the Windows PowerShell.

Review the Authentication Service xxxxxx. Complete the following steps to add the domain user: On the Start menu, select Run. Type gpedit. The Local Policy Editor window opens. The Allow log on Properties window opens. Click Add User or Group…. The Select Users, Computers, … window opens. Click OK to save the data.

The user will be added. Solution 2 Complete the following steps to fix the issue: Open the authentication service web. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required.

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Configuring One-Time Password Use | Authentication and Authorization – Recommended Posts

Citrix Workspace app provides an option to disable the storing of authentication tokens on the local disk. Starting with Version , Citrix Workspace app provides another option to disable the storing of authentication tokens on the local disk. Along with the existing GPO configuration, you can also disable the storing of authentication tokens on the local disk using the Global App Configuration Service.

For more information, see the Global App Configuration Service documentation. Configuration Checker lets you run a test to check if the single sign-on is configured properly.

The test runs on different checkpoints of the single sign-on configuration and displays the configuration results. Click Configuration Checker. The Citrix Configuration Checker window appears. Configuration Checker does not include the checkpoint for the configuration of trust requests sent to the XML service on Citrix Virtual Apps and Desktops servers. Citrix Workspace app allows you to do a beacon test using the Beacon checker that is available as part of the Configuration Checker utility.

The Beacon test helps to confirm if the beacon ping. This diagnostic test helps to eliminate one of the many possible causes for slow resource enumeration, that is the beacon not being available.

Select the Beacon checker option from the list of Tests and click Run. Citrix Workspace app supports Kerberos for domain pass-through single sign-on or SSON authentication for deployments that use smart cards. When enabled, Kerberos authenticates without passwords for Citrix Workspace app. As a result, prevents Trojan horse-style attacks on the user device that try to gain access to passwords.

Users can log on using any authentication method and access published resources, for example, a biometric authenticator such as a fingerprint reader. Enable Kerberos to avoid an extran PIN prompt. To use Kerberos authentication with Citrix Workspace app, check if the Kerberos configuration conforms to the following. Using the Registry editor incorrectly might cause serious problems that can require you to reinstall the operating system. Use the Registry Editor at your own risk.

Make sure you back up the registry before you edit it. Before continuing, see Secure your deployment section in the Citrix Virtual Apps and Desktops document. This option installs the single sign-on component on the domain-joined computer, enabling your workspace to authenticate to StoreFront using IWA Kerberos.

If a security policy prevents you from enabling single sign-on on a device, configure Citrix Workspace app using Group Policy Object administrative template. When you configure the authentication service on the StoreFront server, select the Domain pass-through option. That setting enables Integrated Windows Authentication. You do not need to select the Smart card option unless you also have non domain-joined clients connecting to StoreFront using smart cards.

For more information about using smart cards with StoreFront, see Configure the authentication service in the StoreFront documentation. Conditional Access is a tool used by Azure Active Directory to enforce organizational policies.

Workspace administrators can configure and enforce Azure Active Directory conditional access policies for users authenticating to the Citrix Workspace app. You can configure the following authentication mechanisms with the Citrix Workspace app. For the following authentication mechanisms to work as expected, the Windows machine running the Workspace app must have Microsoft Edge WebView2 Runtime version 99 or later installed.

Most of the sites I regularly work in or have access to all utilize MFA similar to DUO where once the first factor LDAP succeeds, users are either redirected to the DUO MFA screen where they choose their next factor method or are just automatically sent a push notification that needs to be acknowledged in order to proceed.

Thanks for your advice. I won’t be able to share policy information due to security constraints but i agree with you that configuring Apps via Receiver for external user is not commonly accepted term. Not sure if this is not as per best practice from Citrix but if it can bring any challenges to users Browser or Apps based then i have to highlight to our client.

Do you have any view on it? That would explain why I have never encountered having Receiver connect through a NetScaler Gateway with MFA in the mix in the manner that you are seeking.

That information can be of great help Jim. Thanks again. So do you mean that this limitation stands true to Receiver as well as for workspace app. If yes, Could you please share me link of article which your originally posted?

I can then consolidate data and share it with our client. Thanks Jim. I am able to track on article now that it’s a limitation and we can only implement workarounds to have this done. Citrix Workspace app replaces Citrix Receiver. The Workspace URL is customizable and is enabled by default. Citrix Workspace app replaces Citrix Receiver as the natively installed app that provides access to the Workspace user interface UI.

For information about the Citrix Workspace app and transitioning from Citrix Receiver, see Citrix Workspace app formerly Citrix Receiver in this article. Remote subscribers can gain external access to their workspaces if you configure external connectivity with Citrix Gateway or the Citrix Gateway service. For information on enabling remote access to workspaces, see External connectivity in this article. Alternatively, for internal connectivity only, you can use Citrix Workspace on its own or host StoreFront on-premises.

Citrix Workspace supports a growing list of identity providers that you connect to Citrix Cloud and then enable in Workspace Configuration to authenticate subscribers to their workspaces. For information on configuring authentication for Workspace subscribers, see Authentication to workspaces in this article.

The first part of the Workspace URL is customizable. If the URL is disabled, you must re-enable it first. Re-enabling the Workspace URL can take up to 10 minutes to take effect. Misuse of third party intellectual property rights, including trademarks, might result in revocation and reassignment of the URL or suspension of the Citrix Cloud account. The customizable part of the URL:.

For example, you might want subscribers to use an on-premises StoreFront URL to access resources, or you might want to prevent access during maintenance. If you continue to use Citrix Receiver, technical support is limited to the options described in Lifecycle Milestones and Definitions. Citrix Workspace app is a natively installed app that replaces Citrix Receiver for accessing workspaces. The following table shows the authentication methods supported by Citrix Workspace app. The table includes authentication methods relevant to specific versions of Citrix Receiver, which Citrix Workspace app replaces.

For more information about supported features in Citrix Workspace app by platform, refer to the Citrix Workspace app feature matrix. For information on single sign-on for workspace subscribers, see Enable single sign-on for workspaces with Citrix Federated Authentication Service. Just review the request and tap “Approve” to log in. Your login attempt will fail — log in again with one of your new passcodes. Examples To use Duo Push if your password is “hunter2”, type: hunter2,push.

Log in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator. Examples: mypass, or mypass,

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